A recent Tourism Review article has criticised luxury hotels for charging tourists for internet access:
“A common issue tourists face during their travels is the fact that while having internet connection is a given for them, many hotels, especially the luxury ones, are charging extra. Many agree this is not acceptable.”
I came across this in Italy when I splashed out and stayed at a 4 star hotel in Ravello. When you’re paying €290 per night for a room it’s a little surprising to be charged €3 for half an hour’s use of the internet, and more than a little frustrating when it doesn’t actually work.
Apparently the thinking behind this on the hotel’s part is that if you’re rich enough to fork out for a room in a 4 or 5 star hotel, you can afford to pay a little extra for the internet. Which kind of sux really. If you’re paying that much for a room, internet usage should be included with the free shampoo!
Things probably won’t change though unless people start refusing to pay and being vocal about it. And although free internet isn’t on the top of everyone’s priority list when it comes to choosing a hotel, it certainly makes 2 or 3 star hotels with unlimited internet usage more attractive in my book when choosing where to stay.